About / FAQ
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General
Can I purchase CAST products over the Internet?
Probably not, we do not make our products available to Internet retailers.
CAST Lighting differs from most other manufacturers in how we distribute our products. We believe strongly that professional landscape lighting designers and installers are best served by distributors who stock inventory, maintain a showroom and employ skilled counter and sales staff.
Such distributors are able to extend our commitment to hands-on customer support and act to serve many needs of the professional contractor.
While Internet sales are convenient, they act to undercut the efforts of good distributors and offer nothing but price and convenience.
To locate a CAST distributor or contractor referral, click here.
How is CAST Lighting different from other manufacturers?
CAST Lighting manufactures the most durable and reliable professional lighting fixtures available anywhere – at a reasonable price.
In addition to solid bronze construction, internal components of fixtures and transformers are engineered to withstand the most corrosive of environments.
CAST Lighting is also known as the Industry’s best source of training and education.
There are many other differences, give us a call to learn more.
Where do I purchase CAST products?
CAST products are only available through CAST Distributors and their contractor customers.
To locate a CAST Distributor for product purchases and contractor referrals, click here.
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Product Information
CAST LED Perimeter Lighting System: Are 220/240V transformers available and, if so, in what wattage?
We currently produce 300VA and 600VA transformers in 120V and 220/240V 50/60Hz. These come with a built in manual on/off time clock and plug into a standard GFCI-protected outlet. Transformers can be controlled using dusk to dawn optional photocell or can be wired to any relay-style automated control such as a motion sensor.
Do CAST products comply with LEED certification requirements?
Two parts of the LEED certifications apply to lighting - light pollution reduction and optimizing energy performance. CAST lighting luminaires and lamps can be used to meet these standards. Most of the luminaires are fully shielded to prevent light pollution; and our transformers and lamps are highly energy efficient. Used in combination with other sustainable elements in the project, an exterior lighting design using CAST Lighting luminaires can meet standards sufficient to gain LEED points.
Does CAST offer LED fixtures?
Yes, CAST Lighting is the industry leader in LED development for landscape and perimeter lighting. CAST LED fixtures are durable, high-performing, feature-filled, and reasonably priced. Please go to our
LED Fixtures pageto drill down into our many LED offerings.
How long will my bulbs last?
The life expectancy that appears on the lamp box is determined by tests under laboratory conditions using standard testing procedures set by the Illumination Engineering Society of North America (IESNA).
The rated life is set at the time when half of the tested lamps burn out. When lamps are subject to an outdoor environment with changes in temperature, lamp life may be shortened. Other factors such as fixture design and voltage fluctuations may also affect lamp life.
Given this host of variables, it is typical (in a landscape lighting application) that 10,000 hr. lamps last (on average) from 18 to 30 months, while 5,000 hr lamps last from 12 to 24 months. Of course, it's not uncommon for some lamps to burn out in times much shorter or longer than this.
If you feel that your lamps are burning out prematurely, contact your CAST installer to check your lighting system.
For more information, read this article.
Where do I view the CAST warranty?
Why are CAST Lights made of solid bronze?
Solid sand-cast bronze is the most corrosion-resistant metal used to make landscape lighting fixtures. It doesn't scratch, chip, crack, break or corrode. It also ages naturally to a beautiful patina - a color that blends perfectly into the landscape.
Why are my CAST Lighting fixtures turning white?
Bronze contains a small amount of zinc. After a fixture is installed in the landscape, some of this zinc migrates to the surface forming a whitish coating. This coating eventually fades and washes off. The time for the whitish coating to disappear varies according to environmental conditions and can last from a couple weeks to a couple months.
We recommend that homeowners allow this natural process to progress, but if they wish to remove the zinc coating, this is best done by gently scouring the fixture with coarse steel wool or a steel brush. After scouring the fixture, the surface should be wiped clean with a damp cloth. Keep in mind that the whitish coating may re-appear until the zinc migration is complete.
To prevent the zinc from reappearing after the above step, the homeowner may apply WD-40® to the fixture then rubbing it over all the surfaces. Note, however, that this application will delay the further patinization of the fixture to it's final stage of bluish-green by as much as a year.
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Design
What fixtures are best used for illuminating the front of a house?
CAST MR-16 bullets (CBL1CB) are the most commonly used fixtures for illuminating vertical surfaces. MR-16 lamps are available in a variety of beam angles and wattages allowing for precise control of the lighting effect.
CAST Well Lights (CWLWFL, CWLWFLLEAD, CWLMR16) are also used for this purpose. However, well lights are below-ground fixtures and may get covered in mulch and plant material. If a garden bed surrounds the house, then an MR-16 Bullet is a better choice.What techniques are used to illuminate driveways?
The most compelling lighting for a driveway is moonlighting. This involves mounting CAST Tree Lights 20 to 30 ft. up into trees. For more info on moonlighting, click here.
Driveways may also be illuminated along the edges with CAST path lights or the CAST MR-16 Area Bullet.
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Installation
Can CAST fixtures and transformers be dimmed?
Note: For a more complete discussion and modification instructions, read technical article.
Properly designed landscape lighting systems use low levels of illumination positioned and aimed for optimal effect. Dimming these systems typically deteriorates the lighting design and serves no useful purpose. Still, if dimming control is required there are several factors to consider:
- The best approach is to use a dimming system that reduces the voltage at the secondary transformer circuits (12v to 22v). This bypasses any potential problems with compatability with the transformer's magnetic and electronic components.
- All tungsten/halogen lamps should not be operated for extended periods at less than 10V. These lower voltages will cause the bulb to blacken and reduce the lamp life.
- All our transformers 900w and greater have electronic components that require a minimum of 100 volts to function normally. Dimming below this level will cause the transformer to malfunction.
- Only our CJ300 and CJ600 series can be effectively dimmed to lower voltages (less than 100V) with a magnetic dimmer.
- Our electronic transformers are fully dimmable with an electronic dimmer.
- Some electronic systems might work on our larger transformers if they are simply used as on/off switches (no dimming) on the transformer circuit. The homeowner wouldn't be able to dim the lights but they could use the dimming controller to turn the lights on and off. The dimmer's manufacturer would need to provide recommendations on which of their products might work in this way.
- Note that there have been some incidents of unexplainable nuisance tripping of panel breakers when dimming systems were employed with a magnetic transformer. These problems are very difficult to troubleshoot.
Can I do it myself?
We do not recommend that homeowners undertake the installation of a professional landscape lighting system. For best results, you would need: 1. electrical installation experience, 2. appropriate installation and testing tools and 3. to take time to learn the CAST system of landscape lighting installation. In most cases a professional CAST-trained installer will give you better results than if you did it yourself.
Also, keep in mind that landscape lighting design is an art form that takes years to master.
Is it OK to mount a transformer inside a home?
We recommend installing transformers outside on a transformer stand (constructed according to our guidelines). This eliminates running wires through walls and also allows for the best dissipation of heat generated by the transformer.
However, CAST transformers are UL approved for inside installation. In this case, the installer needs to follow National Electrical Code (NEC) guidelines for running wires within a structure; and must use a properly rated metal conduit when running wires through exterior walls.Will a landscape lighting installation damage my property?
No, low voltage lighting wiring requires very shallow narrow trenches as compared to high voltage lighting that requires deeper, larger trenches.
A CAST-trained lighting installer learns how dig narrow trenches that can be pushed closed to prevent any damage to turf.
A typical landscape lighting installation can be completed in one or two days leaving the landscape unmarked and undamaged.
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Maintenance
What sort of maintenance is required for CAST fixtures?
At least once a year, the following maintenance should be performed on CAST fixtures:
- Fixture surfaces wiped clean of dirt and debris
- Lens cleaned with a CLR solution
- Plant material and debris that may be contacting or covering the fixture should be removed
For more information on maintenance, click here.
What sort of maintenance is required for CAST transformers?
At least once every 18 months, the following maintenance should be performed on CAST transformers:
- Surface and under cover cleaned of dirt and debris
- Terminal block set screws (top and bottom) tightened securely
- Testing loop amped and compared to record form to ensure transformer load is still within limits
For more information on maintenance, click here.
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Troubleshooting
Why are my CAST Lighting fixtures turning white?
Bronze contains a small amount of zinc. After a fixture is installed in the landscape, some of this zinc migrates to the surface forming a whitish coating. This coating eventually fades and washes off. The time for the whitish coating to disappear varies according to environmental conditions and can last from a couple weeks to a couple months.
We recommend that homeowners allow this natural process to progress, but if they wish to remove the zinc coating, this is best done by gently scouring the fixture with coarse steel wool or a steel brush. After scouring the fixture, the surface should be wiped clean with a damp cloth. Keep in mind that the whitish coating may re-appear until the zinc migration is complete.
To prevent the zinc from reappearing after the above step, the homeowner may apply WD-40® to the fixture then rubbing it over all the surfaces. Note, however, that this application will delay the further patinization of the fixture to it's final stage of bluish-green by as much as a year.
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Repair
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Photography
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Business
Does an installer need to be certified by CAST to install CAST products?
No, anyone can purchase and install CAST products. We do, however, highly recommend that installers take one of our hands-on trainings. These training provide a hands-on opportunity to design and install systems under the guidance of our experienced training instructors.
How do I become a CAST Distributor?
Contact your CAST Regional Sales Manager.
How does a company get listed on our Distributor/Designer Locator?
Only authorized and approved CAST Distributors are listed in the Distributor/Designer Locator. For a description of distributor categories and requirements, click here.
Designer/Installers are not listed in the locator. All homeowner and business leads coming through this website go to CAST Distributors.
How is CAST Lighting different from a lighting franchise?
The model of a landscape lighting franchise is for the installer to make an initial investment in the franchise, to adhere to its rules and to pay back a portion of profits. The return for this cash investment and payback is the use of the franchise name, access to its training, business plan and products and a limited amount of marketing support.
CAST Lighting is often called a "franchise without the franchise" because we offer high quality products, a strong brand name, comprehensive training and extensive marketing support - all this while asking for nothing in return, the installer keeps 100% of his or her profits.